Q. How can I Access the Herne Farm Leisure Centre?
A. You can only access the Resident Owned Leisure Centre by one of the following methods.

    • You are a Resident of Herne Farm and you have paid your Annual Management Charge.
    • You are a Guest of a Resident. (** Restrictions Will Apply).
    • You are a Non-Resident Squash Player.
      • You have Registered.
      • Paid the Annual Fee.
      • Paid for a Key Fob so you can access the Centre.
      • Signed and agreed to the Rules of the Leisure Centre.
    • You can also access the Centre if,
      • You are attending a Private Function.
      • Taking part in an Organised Exercise Class or Activity at the Leisure Centre.
Q. Do I have to Pay the Annual Management Charge?
A. Yes.

    • The Annual Management Charge must be paid before the 31st January of the New Year.
    • Failure to do so will result in a £50 penalty being added to your Herne Farm Account.
    • If you have any question regarding your Annual Management Charge then please contact the Office 01730 266874.
Q. How can I Pay my Annual Management Charge?
A. Our preferred methods of payment are:

    • By Bank Transfer (Online Banking).
      • Account Name : Herne Farm Limited.
      • Sort Code : 60-16-26
      • Account Number : 86413481
      • Payee Reference : Use the Account Ref. from your Invoice.
    • By Debit or Credit Card.
      • Please Visit the Office to make the payment (Mon – Fri 09:00 till 13:00).
      • Pay over the phone 01730 266874.
    • Direct Debit.
      • If you have already arranged to Pay by Direct Debit, you do not have to do anything else to make the payment.
      • We will take payment on or shortly after the 1st January.
      • Otherwise please contact the Office for more details.
    • Cheque.
      • Please put the Account Ref. from the Invoice on the back of your cheque.
    • Cash.
      • Please visit the Office so that you can be given a written Receipt for your Cash Payment.
      • We Do Not accept any responsibility for Cash Payments posted through the Herne Farm Leisure Centre letter box.
Q. Is there any Age Restrictions on Accessing the Herne Farm Leisure Centre?
A. Yes.

    • Residents Under the Age of 16 year old.
      • All Children under 16 year old,
        • MUST be accompanied and supervised at all times by a responsible Resident Adult.
      • No Children under 16 years old are allowed in the Swimming Pool Area,
        • Unless accompanied and supervised at all times by a responsible Resident Adult.
    • Residents between the ages 16 and 18 may be accompanied by,
      • ONE guest aged 16 years or over.
    • Residents over the age of 18 may be accompanied by a maximum of,
      • TWO Adult guests and/or
      • TWO Child guests who must be supervised at all times by an responsible Adult.
    • Residents are responsible for the safety and behaviour of their children and guests at all times.
Q. Is there any Restrictions on using the Key Fob to access the Herne Farm Leisure Centre?
A. Yes.

    • The Key Fob is solely for the use of the Resident Home owner and their immediate family.
    • The Key Fob can only be used by Resident Children 16 years or over.
    • The Key Fob MUST NOT be lent to or used by any one else, this includes another Resident.
      • Failure to adhere to this will result in the Key Fob being Dialled Out of the Door Access System.
      • You will no longer be able to enter the Centre.
      • Your Access to the Centre may be denied for up to a maximum of three months.
    • Non-Resident Squash Players have a Key Fob to Access the Centre.
      • The Key Fob is solely for your use only and MUST NOT be lent or used by anyone else.
      • Failure to adhere to this will result in the Key Fob being Dialled Out of the Door Access System.
      • You will no longer be able to enter the Centre.
      • Your Access to the Centre will be denied for a period of three months.
Q. Who can use the Swimming Pool?
A. Residents.

    • The Swimming Pool is for the Residents Only and their Guest.
    • It is NOT allowed to use the Swimming Pool for any Paid Swimming Lessons.
    • All Children under 16 years old whether Resident or Not
      • Must be accompanied and supervised at all times by a Resident Adult.
    • Residents between the ages 16 and 18 are allowed
      • ONE guest 16 years or over.
    • Residents over the age of 18 may be accompanied by a maximum of
      • TWO Adult guests and/or
      • TWO Child guests who must be supervised at all times by an Adult.
    • Residents are responsible for the Safety and Behaviour of their children and guests.
Q. Who can use the Squash Courts?
A. Residents and Non-Resident.

    • Residents Access.
      • Residents have Full Access to the Centre including the Swimming Pool.
      • Residents currently pay £2.50 per 40 minute session.
      • Residents are allowed to Hire a Squash Court 10 Days in advance.
    • Non-Resident Access.
      • Non-Resident are required to Register with Herne Farm before they can Access the Centre and Hire a Squash Court.
      • Non-Resident Registration is only for playing Squash.
      • Non-Residents currently pay a £10 a year Registration Fee and £20 for a Key Fob to access the Centre.
      • Non-Residents currently pay £5 per 40 minute session.
      • Non-Residents are allowed to Hire a Squash Court 7 Days in advance.
      • Non-Residents are NOT allowed in the Swimming Pool unless accompanying a Resident.
      • Non-Residents MUST inform the Centre 01730 266874 right away if a Key Fob is lost or stolen, replacements are at the discretion of the Centre Manager and will cost £20.
    • Resident and Non-Residents.
      • Failure to adhere to the Centre and Squash Rules will result in your Key Fob being dialed out of the Door Access System, and you will no longer be able to enter the Centre.
      • Your Access to the Centre may be denied up to a maximum of three months.
    • Coaching, Training, Special Event or Any Block Booking.
      • Must have been agreed with by the Centre Manager and the Board on the Cost, Duration and Numbers.
      • A Contract must be signed and payment made prior to commencement.
      • Copies of any Qualifications/Certificates of Coaching Levels and a DBS (Disclosure and Barring Service) Certificate where appropriate must be presented and held by the Centre Manager before commencement.
Q. Who can use the Changing Rooms?
A. Residents and Non-Resident Squash players.

    • Residents
      • Have Full Access to the Changing Rooms for Swimming and playing Squash.
    • Non-Resident Squash players
      • Only have access to the Changing Room to change and use the showers.
    • Resident and Non-Resident
      • MUST only use their designated Changing Room for Male or Female.
        • Failure to adhere to this will result in your Key Fob being dialed out of the Door Access System.
        • You will no longer be able to enter the Centre.
        • Your Access to the Centre will be denied for a length of time determined by the Centre Manager and The Board.
        • If a serious breach has occurred then your access to the Centre will be Terminated.
Q. Is there still a Covenants on the Herne Farm Estate Properties?
A. Yes.

    • Kebbell Development Limited are still responsible for the Covenants on the Herne Farm Estate Properties. 
    • Should you wish to have any Alterations to your property,
      • For example a Conservatory, Extension or Garden Shed then please contact the Herne Farm Office for an Application Form for retrospective consent.
      • It must be completed by yourselves and adjoining neighbours.
      • Then acknowledged and signed by Herne Farm Limited. 
      • Once this has been done the documents have to be emailed or posted by yourselves to the Kebbell Office with the Appropriate Fee.
Q. What should I do if my Access Key Fob is Disabled and I can not gain access?

A. Ring the Herne Farm Office on 01730 266874 and the Centre Manager will check the door system and clarify the situation.

Q. Who Controls the Open Spaces on the Herne Farm Estate?

A. Herne Farm Limited are responsible for the Adopted Areas on the Estate.

    • There is a Map in the Herne Farm Office that will show the Areas that have been Adopted. 
    • Other Areas are the responsibility of East Hampshire District Council and the Rivers Authority.  
    • Flats on the Estate have their own Management Companies and they are responsible for the Maintenance and Grass Cutting.